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Frequently Asked Questions
How does Jumia verify the credibility of third-party sellers to prevent counterfeit products?
What are the key differences between Jumia Express and standard delivery services?
Does Jumia offer a price match guarantee if I find the same product cheaper elsewhere?
What happens if my Jumia package is marked as delivered but I haven’t received it?
Are Jumia Prime members entitled to exclusive deals, and how does the subscription work?
How can I apply a jumia voucher to my order, and can it be combined with other discounts?
How do I redeem a gift card online?
Can you send a gift card to someone online?
How to buy digital gift card with crypto?
Can I buy a gift card with credit card or mobile wallet?
Service Benefits
Instant delivery
Private and safe payment
Lower network fees
Store Statistics
424,300+
Processed orders
771,300+
Gift cards sold
63s
Average processing time
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Jumia gift card
4.2
18 reviews
Supported payment methods
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