Introducing Secondary Accounts: More Control, Transparency, and Flexibility

If your business accepts payments across different countries, brands, or entities, you know how messy fund management can get. Tracking balances, applying the right VAT rules, and keeping compliance in order often means extra steps.

Secondary Accounts solve this by letting you segregate funds within your CoinGate dashboard. Instead of all payments flowing into one balance, you’ll now see primary and secondary accounts side by side (for example: EUR MAIN and EUR Secondary).

This separation gives you more clarity, control, and flexibility without adding complexity to your operations.

In this article, we’ll cover:

• What Secondary Accounts are
• Why merchants will benefit from them
• How they work in the beta release

What Are Secondary Accounts?

Think of Secondary Accounts as parallel balances that sit next to your main CoinGate account.

For example:

• EUR MAIN (your primary account)
• EUR Secondary (a separate account that runs alongside it)

Funds are now split between primary and secondary accounts, giving you more control over how payments are received, stored, and tracked.

It’s important to note that Secondary Accounts are available by request only. If you’d like this feature enabled, please reach out to our team.

Why Secondary Accounts Matter

Here’s why this is a big step forward for merchants:

1. Stay Compliant with Less Effort

For digital services, VAT and other taxes must often be applied based on the shopper’s country of residence. Secondary Accounts make this easier by allowing you to segregate funds by country or entity, so you can apply the correct tax rules without messy workarounds.

2. Reduce Operational Risk

If a compliance hold or technical issue affects one account, your primary account remains unaffected. This reduces the risk of disruptions and keeps your operations running smoothly.

3. Clearer Financial Tracking

Secondary Accounts are perfect for businesses that:

• Operate in multiple countries
• Run several brands or business lines
• Need to separate transaction flows for clarity

Instead of juggling multiple CoinGate accounts, you can now organize funds directly within one dashboard.

4. Built for the Future

At launch, Secondary Accounts cover core functionality like deposits, withdrawals, and send requests. Exchange functionality on the dashboard is coming soon, and we’ll continue to expand use cases based on merchant feedback.

This means Secondary Accounts will only get more powerful over time.

How It Works

Here’s what you can expect in the initial beta release:

• Deposits: Supported for fiat top-ups to the secondary EUR account. Deposits must include a memo with the secondary account ID (visible in your dashboard).
  
• Withdrawals: Available from both primary and secondary EUR accounts.
  
• Send Requests: Supported with secondary accounts just like today. If a request fails, funds are automatically returned to the corresponding secondary account.
  
• Invoices: Still supported only on the primary account.
  
• Currency Conversion: Exchange between secondary accounts is not available on the dashboard yet. If needed, our finance team can handle it manually upon request, or you can use the API.

Example: You send a payment from your EUR Secondary (Italy) account to a recipient’s USDC address. If the transaction fails, funds will be automatically returned to the secondary USDC account.

Key Benefits at a Glance

• Easier tax compliance (VAT applied per shopper country)
• Less risk of operational disruption
• Clearer accounting across regions or brands
• Future-ready with more functionality coming soon

How to Get Access

Secondary Accounts are being rolled out in beta, and access is by request only.

If you’d like to try it, contact our team and we’ll enable it for your business account.

Secondary Accounts represent a meaningful step forward in how CoinGate helps merchants manage their crypto payments. By giving you more control, transparency, and flexibility, we’re making it easier to scale across countries, brands, and business lines – without the need for multiple accounts.

This is just the beginning. We’ll keep building on Secondary Accounts to unlock even more value for you.

Ready to get started? Contact us today to request access.